The IMA understands from the DWP that it has since put in place measures to mitigate this issue. This delay was resulting in applications reportedly being refused due to share codes being invalid by the time the applications were processed. The issue appeared to relate to difficulties experienced by citizens caused by the time limit of 30 days for the validity of share codes and the DWP’s processing times for NINo applications exceeding this time. The IMA received information regarding EU and EEA EFTA citizens experiencing issues with European Union Settlement Scheme (EUSS) share codes expiring when waiting for a National Insurance Number (NINo) application to be processed by the Department for Work and Pensions (DWP).
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